Customizing automated emails

Follow

Need your volunteers to know more about their scheduled positions? You can customize the text of sign up confirmation emails and automatic reminders to better fit your organization.

For example, you could add:

  • A signature with contact information on who they can reach with questions
  • Details about where the organization is located
  • Links to your organization website so volunteers can easily look up additional information

To edit the email templates:

1. Click on the "Settings" button for the schedule whose templates you want to edit, then select "Preferences" from the drop-down menu:

2. Click the "View email template" button for the email you wish to customize:

3. In the pop-up, make your desired changes to this template and select "Save" when finished:

(Note that changes will only be applied to the template for the specific schedule you are editing the preferences for; it will not apply to the email templates for all schedules.)

Powered by Zendesk